Waller Associates is now a SafeContractor Accredited Company

The SafeContractor scheme provides a health and safety audit service for contractors who want to reassure their clients that health and safety is being handled correctly and sufficiently on their sites. Waller Associates is a SafeContractor Accredited Company.

Consequently,our qualified auditors review your health and safety policies, procedures and documentation, taking into consideration your trade, industry sector and business size. As a result, our safety audits are tailored to suit your business, to assess whether there is suitable and sufficient health and safety compliance within your business.

Waller Associates

In 1993 Steve Waller started Waller Building Services after training as a quantity surveyor. Over the next few years the company grew and it was in July, 2000, when the decision was made for Waller Building Services to become a Limited company.  Therefore Waller Associates Limited was set up and Waller Building Services became a trading division within that company. In 2010, an opportunity arose that dove tailed well with the existing company structure.  A long established local Glazing company went into administration which produced the need for a commercial and domestic glazing supplier in the area.  Their commercial glazing manger, Paul Hayward, liked the way we operated as a company and therefore a new division was formed.

Waller Building Services

Clients include schools, local authorities and private customers. Our building services consist of smaller refurbishments through to extensions and new builds.

Waller Glazing Services

Our glazing projects include window, door and also glass repairs. We also carry out complete window and door installations. You can see examples of our glazing works by viewing the case studies on our website.

Building on Trust….

Waller Building and Glazing Services is registered to Fensa, Chas, Constructionline and Safecontractor. We are also approved by Kent County Council. Waller Associates is a company that you can trust. We would be happy to give you a quotation on any size of works. You can See examples of our building works by viewing the case studies on our website.

Contact Waller Building and Glazing

Based in Sittingbourne, Kent, we carry out works throughout as well as the south east of England. If you would like a quotation on any size of project, please contact us. Call 01795 424435. Additionally email mark@wallerservices.com

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Document Q is the latest addition to Building Regulations and brings security to the forefront by setting out reasonable standards for doors and windows in all new residences.

Waller Associates Ltd is fully compliant to document Q, it is needed when building New Builds and Extensions.

www.gov.uk/government/uploads/Document Q

If you have any further question, please do not hesitate to contact us on the details below.

01795 424435

sales@wallerservices.com

Waller Associates

In 1993 Steve Waller started Waller Building Services after training as a quantity surveyor. Over the next few years the company grew and it was in July, 2000, when the decision was made for Waller Building Services to become a Limited company.  Therefore Waller Associates Limited was set up and Waller Building Services became a trading division within that company. In 2010, an opportunity arose that dove tailed well with the existing company structure.  A long established local Glazing company went into administration which produced the need for a commercial and domestic glazing supplier in the area.  Their commercial glazing manger, Paul Hayward, liked the way we operated as a company and therefore a new division was formed.

Waller Building Services

Clients include schools, local authorities and private customers. Our building services consist of smaller refurbishments through to extensions and new builds.

Waller Glazing Services

Our glazing projects include window, door and also glass repairs. We also carry out complete window and door installations. You can see examples of our glazing works by viewing the case studies on our website.

Building on Trust….

Waller Building and Glazing Services is registered to Fensa, Chas, Constructionline and Safecontractor. We are also approved by Kent County Council. Waller Associates is a company that you can trust. We would be happy to give you a quotation on any size of works. You can See examples of our building works by viewing the case studies on our website.

Contact Waller Building and Glazing

Based in Sittingbourne, Kent, we carry out works throughout as well as the south east of England. If you would like a quotation on any size of project, please contact us. Call 01795 424435. Additionally email mark@wallerservices.com

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STEM Gold Certificate

STEM Gold Certificate.

The STEM Gold certificate shows that we are a business that is measuring and monitoring its environmental impacts and has taken action to reduce them.  The business has reported its progress to Low Carbon Kent and other stakeholders. This is a KCC scheme which helps businesses to improve their environmental performance through a series of assessments and certificates (blue, silver and gold).  These levels correspond to the 3 phases of the National Standard BS 8555.

The benefits are that the scheme can:

  • enhance your green credentials
  • help you achieve nationally recognised accreditations such as Carbon Trust Standard, BS 8555 and ISO 14001
  • help you to comply with the law
  • save your business money by removing inefficiencies.

Waller Associates

In 1993 Steve Waller started Waller Building Services after training as a quantity surveyor. Over the next few years the company grew and it was in July, 2000, when the decision was made for Waller Building Services to become a Limited company.  Therefore Waller Associates Limited was set up and Waller Building Services became a trading division within that company. In 2010, an opportunity arose that dove tailed well with the existing company structure.  A long established local Glazing company went into administration which produced the need for a commercial and domestic glazing supplier in the area.  Their commercial glazing manger, Paul Hayward, liked the way we operated as a company and therefore a new division was formed.

Waller Building Services

Clients include schools, local authorities and private customers. Our building services consist of smaller refurbishments through to extensions and new builds.

Waller Glazing Services

Our glazing projects include window, door and also glass repairs. We also carry out complete window and door installations. You can see examples of our glazing works by viewing the case studies on our website.

Building on Trust….

Waller Building and Glazing Services is registered to Fensa, Chas, Constructionline and Safecontractor. We are also approved by Kent County Council. Waller Associates is a company that you can trust. We would be happy to give you a quotation on any size of works. You can See examples of our building works by viewing the case studies on our website.

Contact Waller Building and Glazing

Based in Sittingbourne, Kent, we carry out works throughout as well as the south east of England. If you would like a quotation on any size of project, please contact us. Call 01795 424435. Additionally email mark@wallerservices.com

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Martin Temple has been appointed as the new chair of the HSE with effect from 1 May 2016.

The HSE is the national regulator for workplace health and safety.  It aims to prevent death, injury and ill health in Great Britain’s workplaces. It does so:

  • Through research
  • By providing information and advice
  • By promoting training
  • By producing new or revised regulations and codes of practice
  • By working with local authority partners by inspection, investigation and enforcement

Recent enforcement action taken by the HSE reported this month has included:

Demolition

A client was fined £30,000 in October 2015 under the CDM Regs 2007 for demolition works carried on site of Chesham Community Hospital in Buckinghamshire.  A site visit from HSE found presence of asbestos containing materials among debris, demolition arrangements not recorded in writing and witness accounts of dangerous practices including unsafe work at height and use of construction machinery, poor site security and a lack of welfare facilities.  There was a serious risk of injury from collapse of partially demolished buildings in the HSE’s opinion.

The same contractor was found on another site in Stevenage, Hertfordshire in June 2015 in control of workers unsafely dismantling parts of the building to recover recyclables, such as metal.  No risk assessment had been done regarding respiratory exposure to asbestos containing materials.  The client told the HSE the contractor was working without their knowledge on the site and had alerted the police.

At the trial the Contractor was found guilty of breach of the CDM Regs 07, Control of Asbestos Regs 2012, Health and Safety at Work Act etc. 1974 and was sentenced to four months suspended custodial sentence and 200 hours community service order.  He was also ordered to pay costs of £1,200.

Fragile Roofs

A self-employed builder was fined £16,000 with £3,330.80 under the Health and Safety at Work Act 1974 after his employee fell through a fragile sky light on a farm building.  The employee was replacing broken roof tiles and stepped onto an adjacent fragile roof to remove debris when he fell through the fragile skylight into a tractor scraper parked below breaking his collar bone, ribs, chipped his spine and head injuries was unable to work for six months.  The HSE found that there was no suitable and sufficient risk assessment of the job, no information or instruction has been given or specific working at height training.

Working at Height

A construction company were fined £6,600 under the Work at Height Regs 2005 after a worker fell through a void sustaining serious injuries to his back as well as a broken foot.  The company were contracted to pour concrete onto the first floor of a building under construction and an employee caught his boot and tripped whilst walking across a floor under construction dislodging an unsecured wooden board placed over the void falling 4.5 through the void.

A company have been fined £20,000 with costs of £1,776 for beaching Work at Height Regs 2005 after a worker from Romania dismantling falsework (at form of temporary structure) fell thirteen metres down a service riser shaft on a building that was under construction.  The HSE found there was an unsafe system of work and inadequate supervision of workers.

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The HSE have published their 2016 strategy document, Helping Britain Work Well with six strategic themes and have had a Board restructure with an interim chair being appointed to head the 7 board members.

Recent enforcement action has been taken by the HSE to the following building companies with regards to working at height and asbestos health and safety working breaches.

Asbestos

A roofing company disturbed asbestos at a Primary School. They were found to have failed to monitor and identify the substance as key staff had not been asbestos awareness trained.  They were fined £20,000 with £1,737 costs under the CDM regulations 2007.

A building company was fined £267 plus £1765 costs under the Control of Asbestos Regs 2012 for exposing the public to asbestos when carrying out a garage conversion into a bedroom in a private house.  The garage collapsed with a roof potentially containing asbestos and this was put into rubbish bags.

Working at Height

A company was fined £14,000 with costs of £6919 under the Working at Height Regulations 2005 after a 16 year old worker fell through a roof skylight and cracked 3 vertebrae due to poor supervision and training.

A company were fined £153,000 after a worker from Ashford was injured installing solar panels in a private house in Kent.  He crashed through an outbuilding to a swimming through roof lights.  The worker had used a scaffold tower, ladder and safety harness but had not been instructed properly on how to use these or formally trained.

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There have been recent changes to the Consumer Rights Acts 2015 which replaced three big pieces of consumer legislation – the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act.

The Consumer Rights Act introduces:

  • 30 days to get a refund.  This is the first time a specific framework has been created in which you can reject a faulty item and get a refund, e.g. goods are of satisfactory quality, fit for purpose and as described.
  • A tiered remedy system. This sets out rights to a refund depending on how long you’ve owned the product, e.g. you are outside the 30 day right to reject.  If you discover a fault within the first 6 months from purchase, it is presumed to be there since the time of purchase unless the retailer can prove otherwise.
    • Failed repairs –

    • After one failed attempt by the retailer to repair or replace the faulty item, you’re entitled to ask for a refund or price reduction.
    • A second repair or replacement.

    • If you don’t want a refund or price reduction, you have the right to ask to request another repair or replacement at no cost to you.
    • Deductions from refund.

    • No deductions can be made from a refund in the first six months of purchase (with the exception of motor vehicles where a reasonable reduction may be made for the use you’ve had of the vehicle).
    • Digital Content Rights.

    • This gives consumers rights in relation to online digital content supplied free with other paid for items and digital content supplied on a physical medium, such as a DVD.
    • Unfair terms in consumer contracts.

    • It will now be easier for consumers to challenge hidden fees and charges.  Now the key terms of a contract, including price, may be assessed for fairness unless they’re both prominent and transparent.
    • Pre-contract information.

    • The Consumer Rights Act states that if a retailer provides pre-contract information in relation to a service and you take this information into account, the service must comply with that information.
    • Delivery rights.

    • The retailer is responsible for goods until they are in your physical possession or someone appointed to accept them.  There is a default delivery period of 30 days during which the retailer needs to deliver unless a longer period has been agreed.  If the retailer fails to deliver within the 30 days or agreed date the consumer has the right to terminate the purchase and get a full refund if they can prove it was essential that it was delivered on time.  If it isn’t time essential but another reasonable delivery time can’t be agreed the consumer also has the right to cancel the order for a full refund.
    • Contracts for services which can include double glazing .

    • This includes the following: the trader must perform the service with reasonable care and skill, information which is said or written is binding where the consumer relies on it, the service must be provided for a reasonable price and must be carried out in a reasonable time.
    • Remedies for Contracts for services;

    • The trader should either redo the element of the service which is inadequate or perform the whole service again at no extra cost within a reasonable time and without causing significant inconvenience or where repeat performance is impossible or can’t be done in a reasonable time a price reduction can be claimed.
    • Terms of contracts;

    • may be deemed unfair if they are contrary to the requirements of good faith – meaning they must be designed, negotiated and entered into with the consumer in a fair and open way, or they cause a significant imbalance between the rights of the retailer and the consumer to the detriment of the consumer.
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Waller Associates Get Healthy!!

Kent Healthy Business Awards

Waller Associates Get Healthy!! Waller Associates Limited are joining the Kent Healthy Business campaign!  The Healthy Business Awards are self-assessment standards to help improve the health of our workforce and are a great way to:

  • Showcase our people, services and skills
  • Build a reputation for commitment to best practice in health, safety and well being
  • Support our business development and tendering activity
  • Support our policies and procedures
  • Show our compliance with laws and regulations

There are three levels of award:

  • Commitment
  • Achievement
  • Excellence

To kick-start this project, we are sending a questionnaire for our staff to complete anonymously and return so that we can assess our workforce and determine the best areas to focus on for our team.

Waller Associates

In 1993 Steve Waller started Waller Building Services after training as a quantity surveyor. Over the next few years the company grew and it was in July, 2000, when the decision was made for Waller Building Services to become a Limited company.  Therefore Waller Associates Limited was set up and Waller Building Services became a trading division within that company. In 2010, an opportunity arose that dove tailed well with the existing company structure.  A long established local Glazing company went into administration which produced the need for a commercial and domestic glazing supplier in the area.  Their commercial glazing manger, Paul Hayward, liked the way we operated as a company and therefore a new division was formed.

Waller Building Services

Clients include schools, local authorities and private customers. Our building services consist of smaller refurbishments through to extensions and new builds.

Waller Glazing Services

Our glazing projects include window, door and also glass repairs. We also carry out complete window and door installations. You can see examples of our glazing works by viewing the case studies on our website.

Building on Trust….

Waller Building and Glazing Services is registered to Fensa, Chas, Constructionline and Safecontractor. We are also approved by Kent County Council. Waller Associates is a company that you can trust. We would be happy to give you a quotation on any size of works. You can See examples of our building works by viewing the case studies on our website.

Contact Waller Building and Glazing

Based in Sittingbourne, Kent, we carry out works throughout as well as the south east of England. If you would like a quotation on any size of project, please contact us. Call 01795 424435. Additionally email mark@wallerservices.com

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Mark-Up Verses Margin

The difference between Mark-Up Verses Margin is frequently misunderstood. It can have serious consequences on your business.  For example:

You buy a good or service for £100 and put 50% mark up on it = £150.00.

You then want to offer a discount and think that if you offer 40% off you will still make a small profit.  WRONG!

40% off £150.00 = £90.00 which means you have made a £10 loss!

This is because the profit margin is 33% (not 50% as that is the mark up)

Waller Associates

In 1993 Steve Waller started Waller Building Services after training as a quantity surveyor. Over the next few years the company grew and it was in July, 2000, when the decision was made for Waller Building Services to become a Limited company.  Therefore Waller Associates Limited was set up and Waller Building Services became a trading division within that company. In 2010, an opportunity arose that dove tailed well with the existing company structure.  A long established local Glazing company went into administration which produced the need for a commercial and domestic glazing supplier in the area.  Their commercial glazing manger, Paul Hayward, liked the way we operated as a company and therefore a new division was formed.

Waller Building Services

Clients include schools, local authorities and private customers. Our building services consist of smaller refurbishments through to extensions and new builds.

Waller Glazing Services

Our glazing projects include window, door and also glass repairs. We also carry out complete window and door installations. You can see examples of our glazing works by viewing the case studies on our website.

Building on Trust….

Waller Building and Glazing Services is registered to Fensa, Chas, Constructionline and Safecontractor. We are also approved by Kent County Council. Waller Associates is a company that you can trust. We would be happy to give you a quotation on any size of works. You can See examples of our building works by viewing the case studies on our website.

Contact Waller Building and Glazing

Based in Sittingbourne, Kent, we carry out works throughout as well as the south east of England. If you would like a quotation on any size of project, please contact us. Call 01795 424435. Additionally email mark@wallerservices.com

 

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School Window Replacement - Waller Services Kent

Gravesend School Window Installation

Waller Glazing has just started to install this Gravesend school window installation. Tymberwood Academy in Gravesend are having new aluminium double glazed windows fitted. We look forward to working closely with the school. The new windows will look great!

Waller Glazing Services

In the last five years, Waller Building and Glazing has worked in over 125 schools. Our reputation in the education sector is growing fast. The glazing services we provide include smaller repairs through to completed UPVC and aluminium window and door installations. Waller Building and Glazing registered with Fensa, Chas, Constructionline and Safecontractor. We are also a Kent County Council approved contractor. All of our workmen are DBS cleared. This means that our staff are suitable to work in schools. You can also be confident that we are a company that you can trust. If your school is having any window works, we would be delighted to give you a price. Furthermore we would be happy to price any maintenance or refurbishment works for your school.

Glazing Services We Provide in Schools

We cover all the building as well as glazing services that a school would require. This includes, glass repairs and window installs. We also install repair handles, hinges and double glazed units. Check out our website case studies to see projects we have recently completed.

Contact Waller Glazing

Based in Sittingbourne, Kent we carry out works throughout the south east of England. If you would like a quotation on any size of glazing project, please contact us. Call 01795 424435 Additionally email mark@wallerservices.com

 

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Waller Building & Glazing Apprenticeships

Waller Associates Ltd has successfully trained a number of apprentices in surveying, office skills, specialist construction trades and glazing roles. Subsequently they have become valuable members of our team. These apprenticeships have proved highly successful and we look forward to continuing this in the future.

Our latest apprentice, was recommended to us by an employee after he expressed an interest in joining our glazing team. Apprentices combine practical learning on the job together with a work based qualification studying at college or a training organisation.  We currently use the services of a training organisation to provide core Maths and English. Additionally, work based observations provide a recognised FENSA approved NVQ qualification. Prior to the availability of this we managed our glazing apprenticeship training in-house approved by the CITB.

Waller Building & Glazing apprenticeships include driving lessons which benefit both the individual and the company.

Waller Associates

In 1993 Steve Waller started Waller Building Services after training as a quantity surveyor. Over the next few years the company grew and it was in July, 2000, when the decision was made for Waller Building Services to become a Limited company.  Therefore Waller Associates Limited was set up and Waller Building Services became a trading division within that company. In 2010, an opportunity arose that dove tailed well with the existing company structure.  A long established local Glazing company went into administration which produced the need for a commercial and domestic glazing supplier in the area.  Their commercial glazing manger, Paul Hayward, liked the way we operated as a company and therefore a new division was formed.

Waller Building Services

Clients include schools, local authorities and private customers. Our building services consist of smaller refurbishments through to extensions and new builds.

Waller Glazing Services

Our glazing projects include window, door and also glass repairs. We also carry out complete window and door installations. You can see examples of our glazing works by viewing the case studies on our website.

Building on Trust….

Waller Building and Glazing Services is registered to Fensa, Chas, Constructionline and Safecontractor. Waller Associates is a company that you can trust. We would be happy to give you a quotation on any size of works. You can See examples of our building works by viewing the case studies on our website.

Contact Waller Building and Glazing

Based in Sittingbourne, Kent, we carry out works throughout as well as the south east of England. If you would like a quotation on any size of project, please contact us. Call 01795 424435. Additionally email mark@wallerservices.com

 

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