It’s been completely manic since we arrived back on 2nd January! As most people know all the men go to a bowling night each year. The lady’s do something a little different and this year we choose the Lateef restaurant in Sittingbourne. Usually our girls day/night out actually happens in March/April but this year we were organised and managed to get it in before Christmas, in fact on the 18th December!!

It was a themed soul night and although some of us had doubts on what it would be like, we all thoroughly enjoyed ourselves!

We bumped into a celebrity chief who was having a meal there and another company had a works do in there, that may have had a little too much to drink and were doing hand stands on the stage!!

We would definitely return, not only was it a brilliant atmosphere, the food was lovely and it was a good night in general.Waller Associates Girls Night Out

I could write more about our eventful evening but seeing as I have lots of work to do I best stop now.  I don’t think my boss would appreciate me advertising for the Lateef, I should be concentrating on subjects such as:-

  • Horticultural Glass/ Greenhouse
  • Laminated glass
  • Fire glass

You get my point!

Waller Associates Girls Night Out

 

We can’t wait for 2015!!

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Composite Door - Building & Glazing Specialists, Kent - Waller Services

Composite Door Installation

Composite door installation – A new front door adds security and character to your property as well as thermal efficiency.

Here are some examples of composite doors that our fitters have recently installed. Our window and door fitters have over 40 years’ experience between them so you can be sure of a quality finish. Each installation takes between 2-3 hours and can be fitted from Monday-Saturday.

  • 10 Stunning Colours
  • Increased Security
  • 100s of Door and Glass Combinations
  • Wood Effect
  • Free 10 Year Maintenance Warranty
  • Secure By Design

Waller Glazing Services is fitting more and more doors each week and our customers are always left happy.

Why choose a composite front door?

  • The doors are Police Approved and could reduce your home insurance bill
  • They are Eco- Friendly
  • Doors will not discolour with time
  • They come in many different styles and colours
  • The doors don’t rely on visible gasket seals
  • They come in solid frames and 1.7 inches thick
  • High security magnum locks are available
  • The doors can have a feature fitted to make them key free
  • Each door can be made bespoke to ensure a certain energy rating

We can offer additional extras such as letters box’s, knockers and numbers.

Please contact our glazing division with any queries, questions or for a free quotation.

Waller Associates Ltd
Pheasant Farm
Sheppey Way
Bobbing
Sittingbourne
Kent
ME9 8QX

Telephone: 01795 424435
Fax: 01795 424435
E-mail: sales@wallerservices.com
Website Address: www.wallerservices.com

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7mm Pyroguard FD60 and 7.2mm Pyroguard FD30

Waller Glazing Services trading under Waller Associates Ltd is proud to announce we are selling more fire glass to different types of customers! Since discovering that in the London area 7mm and 7.2mm Pyroguard FD30 is more expensive with a lead time of three weeks we have targeted certain organisations and it seems to be paying off for both parties! We sell more glass, they get it at wholesale prices and within a quick turnaround period.

We are currently supplying Pyroguard fire glass to:

  • Builders
  • Joiners
  • Carpenters
  • Shop fitters
  • Glass & Glazing Shops
  • Schools
  • General Public

The new customers that we supply 30 minute and 60 minute fire glass to are from all areas of London, Kent, Swale, Maidstone, Dartford, Tunbridge and Eastbourne.

We are a sole stockist of the 7mm Pyroguard 60 minute Fire Glass in Kent.

Why not give us a call if you are a company that’s looking to better your rates or can relate to needing a quick turnover on the fire glass.

Remember with our Fire Glass, that’s the 7.2mm Pyroguard Clear Glass FD30 and the 7mm Pyroguard Clear Glass FD60 we can:-

  • Provide advice – for example, ‘where you can use the glass’ ‘what the fire glass can be installed into’ ‘the weight of the glass you require’
  • Provide a quote instantly.
  • Cut the glass the same or the next day ready for collection.
  • Free next day delivery for Medway and Swale areas.

Please Note:

7mm Pyroguard Clear Glass FD60 can be cut to a maximum size of: 250mm x 1500mm
7.2mm Pyroguard Clear Glass FD30 can be cut to a maximum size of: 1200mm x 2000mm

Deliveries out of our local area may incur a charge and may take slightly longer.

 

Waller Associates Ltd
Pheasant Farm, Sheppey Way
Bobbing, Sittingbourne
Kent, ME9 8QX
Tel: 01795 424435 (Sam)
Fax: 01795 424812
Email- sales@wallerservices.com

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A question that’s commonly asked is how long does putty take to dry.

Believe it or not it actually takes between 8-12 weeks before its dry enough to be decorated. Some people don’t leave it this long but we recommend you do.

One of the reasons putty has been used by glaziers for so long is that if painted it never really goes hard and dries out completely.

Putty is used as a sealant more than a fixative, and after it has been painted will remain reasonably flexible and a good sealant for years to come, not hard not soft.

If you see a derelict house where the paint has dried and peeled off, you will usually see the putty has dried out completely too, it has cracked and fallen away, all the natural linseed oil which keeps it as a good sealant has dried out.

If you have any putty queries or would like to buy some putty please do not hesitate to contact us.

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When companies like us, Waller Associates do a marketing campaign we promise certain different services that encourage new customers to come to us and existing customers to stay with us.

You can promise a customer the world, but the important thing to do is to see your promise/service through.

For example, on one of our flyers it says we can guarantee supply only stock glass cut to size next day. It is vital that if we have said we can do it with a next day delivery that we pull out all the stops and deliver it.

If we don’t deliver the consequences are that we get a bad reputation, that the customer does not return again and most importantly that that customer will not pay.

Another aspect that we try to think about when promising a service via marketing is workload and the workmen.

Does your work force know what is expected from them, when they get an order of works do they know it needs to be cut and out by the end of the day?

Talking and discussing workload with your work men is also important.

Maybe even discussing with them before the promotion goes out, for example letting them know what you propose to do and asking them if they have the right equipment, stock and staff.

We ensure we do all of the above and continue to please our customer with our reliable service

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7mm Pyroguard FD60

7mm Pyroguard FD60 and 7.2mm Pyroguard FD30 – Waller Glazing Services trading under Waller Associates Ltd is known in Kent for its competitive prices and its efficient service including very fast free local delivery. Lately, due to our website being continuously updated many companies big and small from London have been using our service. Additionally, a company we have recently provided glass for has informed us that in London the glass is more expensive and has a three weeks lead time! This is something that we stock and can cut the same or the next day.

Word is slowing getting around and we are thankful for all our new and existing customers. The fire glass we stock is definitely more of a specialist product than we thought and this shouldn’t be taken for granted which is why I am writing this blog.

Consequently, why not give us a call if you are a company that’s looking to better their rates or can relate to needing a quick turnover on the fire glass.

Remember with our Fire Glass, that’s the 7.2mm Pyroguard Clear Glass FD30 and the 7mm Pyroguard Clear Glass FD60 we can:

  • Provide advice (for example, ‘where you can use the glass’ ‘what the fire glass can be installed into’ ‘the weight off the glass you require’)
  • Provide a quote instantly.
  • Cut the glass the same or the next day ready for collection.
  • Free next day delivery.

Please Note:

7mm Pyroguard Clear Glass FD60 can be cut to a maximum size of: 1491mm x 2410mm
7.2mm Pyroguard Clear Glass FD30 can be cut to a maximum size of: 1200mm x 2000mm

Deliveries out of our local area may incur a charge as well as taking slightly longer.

Building on Trust….

Waller Building and Glazing Services is registered to Fensa, Chas, Constructionline and Safecontractor. We are also approved by Kent County Council. Waller Associates is a company that you can trust. We would be happy to give you a quotation on any size of works. You can See examples of our building works by viewing the case studies on our website.

Contact Waller Building and Glazing

Based in Sittingbourne, Kent, we carry out works throughout as well as the south east of England. If you would like a quotation on any size of project, please contact us. Call 01795 424435. Additionally email mark@wallerservices.com

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Some of your double glazed windows may have suffered over time from ‘blown’ glazed units. This is when the seal between the two pieces of glass that make up the double glazed unit has in some way broken down, thus allowing the injected gas present (if installed at manufacture) to escape, reducing the insulation value of the unit and also allowing moisture to enter into the unit which in turn makes the window condensate, giving a foggy, misty effect to the glass.

Along with blown units you may also have had some broken glass to one side of the double glazed units. This can happen for several reasons; firstly and the most obvious would be an impact onto the glass causing it to break. Secondly it is common in houses for windows to be covered with large pillows or pictures to reduce sun light entering a room. This can cause the glass to break as there is a very large temperature build-up between the glass and the fabric / paper. Once this gets to a certain level the glass will fail and break, known as a thermal fracture. We suggest the best way to block sunlight to avoid breakage of your windows is to invest in either blinds or a window film. Finally glass and its frame expand and contract with temperature fluctuations and if the spacing between glass and frame is very tight this can also cause the glass to break.If you have witnessed any of these issues and would like to get them resolved then please do not hesitate to contact us, we will be happy to give you a free, no obligation quote.Waller Associates Ltd, Pheasant Farm, Sheppey Way, Bobbing, Sittingbourne, Kent ME9 8QX

Telephone 01795 424 435 Fax 01795 424 812

Email: samantha@wallerservices.com

24 Hour Emergency call outline: 07825 050 331

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Recently Waller Building Services worked at Meopham School rejuvenating various areas of the campus. One of the areas that the school wanted to improve was the welfare facilities for the students and the staff.

The aim was to update the current urinals to make them look modern and clean. By introducing waterless urinals to the school the above criteria was meet along with a fantastic environmental benefit and a long-term money saving measure.

The original urinal cistern has a capacity of 4 litres of water, which flush on an average of 4 times an hour, 24 hours a day, every day of the year. This equates to approximately 140,000 litres of water per cistern per annum.

We replaced three cisterns with our new waterless urinals. The school now uses approximately 420,000 litres less water per year. That’s a great saving!

Not only is this a great saving due to the decrease in water usage , the risk of water leaks and associated problems is greatly reduced as no water supply is required for the system.

If you would like any further information on our waterless urinals please do not hesitate to contact Waller Building Services.

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Most people assume if you have a broken hinge or handle on a window that the window must be replaced.

If the window is old, it may well be nice to get a new set of windows but if the recession has affected you and money is tight why get them all replaced?   If you only want one specific piece fixed and they are in a semi-good condition then that’s something we may be able to help you with!

Yearly we install hundreds of windows; generally, we install double glazed units, handles, window hinges and locks.

If you feel this is something we may be able to help you with then please do not hesitate to contact us!

No job is too little or too large.

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THE MOVE

Recently I moved from Reception (downstairs) to Operations (upstairs) the management team here realised that the glazing division needed me more than the general admin did so my job role has changed.

How I felt when I was told about the move/change was a little scared, nervous and worried. Not because of the job change but because of the people change and the new responsibilities I would be faced with!  I’ve only been in this position for a couple of weeks so I’m not fully aware of the differences yet, but what I do now understand is how ‘operations’ works and how different it is to reception.

In reception you work with the attitude that if someone/something comes through it’s dealt with straight away, up here its way different!   Everyone does their utmost to keep the customers happy but not everything is as urgent, as the glazing and building side have a lot of live jobs running and cannot drop managing one job to look at another.  Whereas downstairs you’re dealing purely with paperwork that generally can wait if need be.
This is why in my view reception and operations are different.

Another important point I need to make sure I remember is remembering everyone’s job role, whereas downstairs I could ask for help and there and then I would be helped up here (unless it’s an emergency) it’s different – not saying they won’t help me, they will, they just have certain times when they can and cant.

Although the whole company is ONE TEAM!  I’m looking forward to learning more about operations and understanding how things work in more depth.  I will definitely miss ‘reception’ and the lovely people I worked with down there!

I know change is good and developing your skills is even better but I now feel like a safety net has been lifted and I’m in a position that will make or break me. I’m excited and scared to see what the future holds but this is the point of apprenticeships, you’re in them to learn and be shown the way and if you don’t like the path your taking you have the choice to change it!  I think being positive is very important and this week alone I’ve learnt to take everything with a pinch of salt.  What happens at work stays at work. The same as problems at home stay at home.  Always carrying your smile is vital!

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