Sage Pay is available at Waller Glazing Service to take credit card payments. We are also looking at setting up a ‘virtual terminal’ to enable slicker payment processing.

We have arranged some new telephone ‘hold’ music to make your telephone conversations with Waller Associates an even more professional and pleasurable experience!

We now have a designated recycling area in our yard with skips to fully separate recyclable waste.

Mark Holdsworth joined the team at Waller Associates Ltd on Monday 3rd October as our new Customer Relationship Manager.  Mark will shortly be distributing the glazing emergency repair kits to schools in Swale and Medway.

A fourth flier for Waller Glazing Services is planned in the Sittingbourne area before Christmas.  Boards are to be made up for future advertising.

We are the main stockist for Pyroguard glazing providing next day delivery for customer in the majority of cases.

The dressage joint venture with Jackson Fencing is going ahead.  Work is in progress determining prices.

Initial interviews have been carried out for the Office Assistant Apprenticeship Vacancy.

Waller Associates have a new server for greater IT protection and giving greater ability to share and access files.

The next company development meeting will take place on 21.10.11.


Steve Waller agreed to join other local business people to conduct mock interviews with the Year 11 students. Each interview lasted for 10 minutes followed by 5 minutes of feedback highlighting the positive aspects of the interview and making suggestions for areas of improvement.

The event was arranged by Highsted Grammar school and Connexions Kent and Medway to assist the students in developing their interview skills in preparation for university, college or employment. The activity was intended to help the students gain confidence through the opportunity to practice and improve their presentation skills and interview technique in a challenging situation with a business person unknown to them.

Steve was very impressed with the caliber of the candidates. They were all polite, articulate, with reasonably good body language, giving firm handshakes and good eye contact throughout the interviews. It was the first interview for the girls at the school and Steve recommends the following pointers:

  • Proof read your CV; it’s not just about content, but how it is written (grammar, punctuation etc)
  • Always confirm that you are attending an interview by telephone – even if it asks for written reply
  • Never be late; go the day before and introduce yourself so you know where it is
  • Do your homework – look at the website. Find out as much as you can.