Quality Policy

The Directors of Waller Associates Limited and Waller Services Limited are committed to the provision of a service that complies in all respects with the requirements contained in contract or customer's purchase orders.

The business will give careful attention to customer needs, including on-time services, competitive prices and product quality. This is endorsed by the provision of a documented quality system, subject to internal and external audit at regular intervals.

All policies and procedures have been structured to meet the requirements of BS ISO 9001:2000. Each member of staff is aware of the business' commitment to quality, and are required to observe quality requirements at all times.